FAQs

Frequently Asked Questions

 

1. Are NOIR products suitable for both men and women?

Yes. All NOIR products are formulated for both men and women and are suitable for daily use.

 

2. Are NOIR products safe for sensitive skin?

NOIR products are made with gentle ingredients. However, we always recommend doing a patch test before full use, especially if you have sensitive skin.

 

3. Are NOIR products affordable?

Yes. NOIR focuses on effective yet affordable skincare and haircare, making quality self-care accessible for everyone.

 

4. Are your products suitable for Pakistani weather?

Yes. Our formulations are designed keeping Pakistan’s climate and skin concerns in mind.

 

5. Do you offer Cash on Delivery (COD)?

Yes. We offer Cash on Delivery (COD) across Pakistan.

 

6. How long does delivery take?

Orders are processed within 24–48 hours. Delivery usually takes 3–5 working days, depending on your location.

 

7. What is your return policy?

Returns are accepted within 7 days of delivery for unused and sealed products only. Please refer to our Return & Refund Policy for details.

 

8. Can I cancel my order?

Orders can be cancelled before dispatch. Once shipped, cancellation is not possible.